Green Media Solutions
Contact & Support
We answer every message within 1–2 business days.
Email support
Write to [email protected]. To help us find your order quickly, please include:
- The email address you used at checkout
- Your order or transaction number (it is in your purchase confirmation email)
- The product name and a short description of what you need
Common requests
I did not receive my access email
Access is sent to the email used at checkout, usually within a few minutes. Check your spam and promotions folders. If it is not there after 1 hour, email us and we will resend it.
I want a refund
Email us with your order number and the word "Refund" in the subject. See the Refund Policy for the details.
I do not recognize a charge
Contact us before opening a dispute with your bank. We will identify the order and, if it was not authorized by you, refund it.
Business hours
Monday to Friday. Messages received on weekends or holidays are answered on the next business day.
| Business | Green Media Solutions (61.385.297 Gabriel dos Santos da Silva (MEI)) |
|---|---|
| CNPJ | 61.385.297/0001-45 |
| Location | Alfenas/MG, Brazil |