Refund Policy
Last updated: November 8, 2026
We want you to be satisfied with your purchase. If a product is not right for you, you can request a refund.
1. Refund period
You can request a full refund within the guarantee period shown on the product's sales page and checkout. If no period is shown, the refund period is 7 days from the purchase date.
2. How to request
Email [email protected] with the subject "Refund", the email used at checkout and your order number. No justification is required.
3. Processing time
We confirm the refund within 1–2 business days. The amount is returned to the original payment method. Depending on your bank or card issuer, it may take 5–10 business days to appear on your statement.
4. After the refund
Access to the product and its updates is removed once the refund is processed.
5. Unrecognized charges
If you do not recognize a charge from us, please contact us first. We will help identify the order and refund it if it was not authorized.